Refund Policy

We want you to be satisfied with your purchase. Here’s how we handle returns and refunds:

1. Returns

• Initiate a return within 14 days of receiving your order.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.

2. Refunds

• Refunds will be issued to your original payment method within 7 business days after receiving the return.
• Shipping fees are non-refundable.

3. Exchanges

• Exchanges are available for defective or damaged items only.

4. How to Start a Return

• Contact us at info@gladea.co with your order number and reason for the return.